Shipping, Returns & Exchanges.

Free shipping.

To celebrate our 10 year anniversary and the launch of our world-wide webshop, enjoy free world wide shipping on orders over $200 for a limited time.

Shipping method & delivery timing.

We will ship your order within 2 working days of ordering but often times dispatch the same day as long as the product you ordered is in stock. If the product is out of stock we will notify you within 2 days.

Depending on the final destination of the goods, we will use UPS, EMS, DHL, SF Express or which ever method is best. We strive to use a shipping method that will allow you to receive your goods within 3-10 days.

Once your order is shipped, we will follow-up with tracking information via email and give you an updated estimated delivery date, however we can not guarantee delivery timing.

Duties & Taxes

Your goods may incur duties or taxes upon arrival to your destination country. You will be responsible for settling duties and taxes on your products.

Returns & Exchanges

At Principle M, we know how important fit is, which is why we specialize in bespoke & MTM. If your clothing doesn’t fit, contact us because we offer a free MTM upgrade for first time customers (info@principlem.com).

We accept exchanges and returns within 10 days of you receiving your products.

Customers will take full responsibility for returns/exchanges and send with international tracked shipment. Return shipping cost shall be paid by customers or deducted from the final refund value if necessary. Principle M reserves the right to refuse returns that are not made via tracked shipment.

We are human, and we are here to help. For returns, exchanges or MTM upgrades, email us: info@principlem.com, we are here to help.

Returns and exchanged products must be in new and original condition, unworn and with all tags and packaging.

MTM & Bespoke

No returns or exchanges on MTM and bespoke garments.